Orders will be shipped within 3 business days (Monday-Friday) after bank approval. The delivery time depends on the distance to the delivery address, and the courier company will deliver your order within 1-3 days.
Insurance fee of 1% of the total amount will be added to the invoice.
The delivery times for custom-made products vary according to the production time. Delivery information and times for such products are specified on the product pages.
In case of any delay caused by us, you will be notified based on your membership information. Therefore, it is important that your membership information is complete and accurate. Deliveries are not made on holidays and public holidays.
All the products you select will be delivered to you by the courier companies we have an agreement with.
The products you have purchased will be confirmed to you with a confirmation email. If any of the products you selected are not in stock, you will be notified by email, and you will be informed of the date when the product will be back in stock.
MetaySilver is an online shopping site. It allows multiple users to shop at the same time. In rare cases, it is possible for multiple consumers to purchase the same product, leading to out-of-stock situations. In such cases:
If the product you paid for online is out of stock, there is a minimum waiting period of 4 (four) days and a maximum of 30 (thirty) days. If the product cannot be delivered to the consumer within these dates, the payment will be refunded.
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